WEBSITE TERMS OF USE

Tensyr LLC · Last updated September 22, 2026

These Website Terms of Use govern your access to and use of tensyr.com, relativityos.com, legal.tensyr.com and any other website Tensyr LLC ("Tensyr," "we," "us") operates and links to these terms (together, the "Sites").

Please read Section 1 first. It explains what these terms cover and what they do not.

1. Scope; relationship to other agreements

THESE TERMS DO NOT APPLY TO YOUR ACCESS TO OR USE OF RELATIVITYOS. Access to and use of RelativityOS is governed by the RelativityOS Terms of Service and the policies incorporated into them (together, the "Service Agreement"), or by such other written agreement as is in effect between you and Tensyr covering that service.

These terms govern the Sites only: the marketing, informational and legal pages at the addresses above.

If you are a customer of Tensyr, these terms apply to your use of the Sites only to the extent that use is not already governed by your Service Agreement. Where these terms and the Service Agreement conflict, the Service Agreement controls as to RelativityOS, and these terms control as to the Sites.

Tensyr's obligations with respect to its products and services are governed solely by the agreements under which those products and services are provided. Nothing on the Sites alters any such agreement, and no statement on the Sites is a representation, warranty or commitment forming part of one.

2. Who may use the Sites

The Sites are intended for businesses and business professionals. You may use the Sites only if you are at least eighteen years old and able to form a binding contract. If you use the Sites on behalf of a company or other organization, you represent that you have authority to bind that organization to these terms, and "you" refers to both you and that organization.

3. Acceptance

By accessing or using the Sites, you agree to these terms. If you do not agree, do not use the Sites.

Certain interactions on the Sites — including requesting a demonstration, submitting a contact or enquiry form, registering for an event, and downloading gated material — require you to accept these terms separately and expressly at the point of submission. Where you do, Tensyr records the date and time, the version of these terms then in effect, and the form of acceptance presented to you. That record is evidence of your acceptance of the version identified in it.

4. Changes

Tensyr may change these terms. The date above reflects the most recent change, and prior versions remain available in the archive at legal.tensyr.com. Changes take effect when posted and apply to your use of the Sites from that point forward. They do not apply retroactively to any earlier use or to any acceptance recorded under Section 3. Your continued use of the Sites after a change constitutes acceptance of it.

5. Our content; limited license to you

The Sites and everything on them — text, graphics, images, photographs, video, audio, illustrations, software, source and object code, page layout, design, selection and arrangement, and the compilation of all of it — are owned by Tensyr or its licensors and are protected by United States and international copyright, trademark and other intellectual property laws.

Tensyr grants you a limited, revocable, non-exclusive, non-transferable license to access and display the Sites and to download and print individual pages for your own personal use or the internal business use of the organization you represent, provided that you: (a) retain every copyright, trademark and other proprietary notice appearing on the material; (b) do not modify it; and (c) do not use it in a manner suggesting an association with, or endorsement by, Tensyr.

No other right is granted. Any use of the Sites or their contents other than as these terms expressly permit is prohibited and terminates the license granted in this Section.

6. Trademarks

"Tensyr," "RelativityOS," and the Tensyr and RelativityOS logos and designs are trademarks of Tensyr LLC. You may not use them without Tensyr's prior written consent, and in particular may not use them in a manner likely to cause confusion, or to suggest sponsorship, endorsement or affiliation. Other marks appearing on the Sites belong to their respective owners, and their appearance does not indicate any relationship between Tensyr and their owners.

7. Restrictions on use of the Sites

You may not:

(a) use the Sites in violation of any applicable law or regulation;

(b) access or attempt to access any portion of the Sites, or any system or network connected to them, that is not intentionally made available to you, or breach or circumvent any authentication, access control or security measure;

(c) probe, scan or test the vulnerability of the Sites or any system supporting them;

(d) interfere with or disrupt the integrity, performance or availability of the Sites, including by transmitting any virus, worm or other harmful code, or by imposing a disproportionate load on the Sites or the infrastructure supporting them;

(e) frame or mirror any part of the Sites, or misrepresent the source of any material taken from them;

(f) remove, obscure or alter any copyright, trademark or other proprietary notice;

(g) collect or harvest information about other users of the Sites; or

(h) use the Sites to develop, market or improve a product or service competitive with any Tensyr product or service, or for benchmarking or competitive analysis.

8. Automated access; artificial intelligence and machine learning

You may not access the Sites by any automated means — including any robot, spider, crawler, scraper, script, data-mining tool, extraction tool or other automated process — except that a publicly operated search engine may index the Sites in accordance with the directives published in the robots.txt file for the relevant domain.

You may not use any content obtained from the Sites for developing, training, fine-tuning, evaluating, or otherwise contributing to or improving any artificial intelligence, machine learning, large language or other computational model, whether your own or a third party's, and whether or not the content is retained after processing.

You may not circumvent, disable or interfere with any rate limiting, access control, robots.txt directive or other technical measure Tensyr uses to enforce this Section, and may not access the Sites through a third party that does so.

These restrictions apply in addition to, and do not limit, Tensyr's rights under copyright law and other applicable law.

9. Your submissions and feedback

If you submit information through the Sites — including through a contact form, demonstration request, event registration, comment field or any similar feature — you retain ownership of it. You grant Tensyr a non-exclusive, worldwide, royalty-free, sublicensable and transferable license to use, store, reproduce, modify and transmit that information for the purpose of responding to you, operating and improving the Sites, and carrying on Tensyr's business. The Privacy Policy governs Tensyr's handling of personal information you submit.

If you send Tensyr comments, suggestions or ideas about its products or services, Tensyr may use them for any purpose, without restriction, attribution or compensation. You represent that you have the right to submit anything you submit, and that it does not infringe any third party's rights or violate any law.

Do not send Tensyr confidential information through the Sites. Nothing you submit through the Sites is treated as confidential unless a separate written agreement between you and Tensyr says otherwise.

10. Information on the Sites is general information only

The Sites describe Tensyr's products, services and business. Everything on them is provided for general informational purposes.

Nothing on the Sites is legal, regulatory, compliance, tax or other professional advice, and nothing on the Sites should be relied upon as such. Statements on the Sites about laws, regulations or industry rules are general descriptions. They are not advice about your circumstances, they are not a representation that any product or service will cause you to comply with any law, and they may not be current.

You are responsible for obtaining your own professional advice before acting on anything you read on the Sites.

Tensyr does not warrant that the Sites are accurate, complete or current, and may change the Sites or any product or service described on them at any time without notice. Product descriptions, feature lists, screenshots, roadmap statements and pricing on the Sites are subject to change, may describe features not generally available, and do not constitute an offer.

11. Third-party links and content

The Sites may link to, or display content from, websites and resources Tensyr does not control. Tensyr provides those links for convenience. Tensyr does not endorse, and is not responsible for, any third-party site or its content, products, services, policies or practices. Your use of any third-party site is at your own risk and subject to that site's own terms. You release Tensyr from any claim arising out of your use of any third-party site reached from the Sites.

12. Copyright complaints

Tensyr respects the intellectual property rights of others. If you believe material on the Sites infringes your copyright, send a notice containing the elements 17 U.S.C. § 512(c)(3) requires to Tensyr's designated agent:

Designated Agent: Legal Department, Tensyr LLC Address: 1050 Glenbrook Way, Hendersonville, Tennessee 37075 Telephone: available on request to the email address below Email: legal@tensyr.com

Your notice must include: a physical or electronic signature of the copyright owner or a person authorized to act on their behalf; identification of the copyrighted work claimed to be infringed; identification of the material claimed to be infringing and information reasonably sufficient to locate it; your contact information; a statement that you have a good faith belief the use is not authorized by the copyright owner, its agent or the law; and a statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on the owner's behalf.

Tensyr may terminate the access of any person who repeatedly infringes. Notices that do not comply with § 512(c)(3) may not receive a response.

13. Disclaimer of warranties

THE SITES AND ALL CONTENT ON THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TENSYR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. TENSYR DOES NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF HARMFUL COMPONENTS.

Tensyr has no obligation to monitor the Sites or any material submitted through them, but may do so and may remove or refuse any material at its discretion.

This Section does not affect any warranty given in the Service Agreement with respect to RelativityOS.

14. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TENSYR WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SITES, WHETHER IN CONTRACT, TORT OR OTHERWISE, AND WHETHER OR NOT TENSYR HAS BEEN ADVISED OF THE POSSIBILITY.

TENSYR'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SITES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TENSYR FOR ACCESS TO THE SITES IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (US$100).

This Section does not limit liability that cannot be limited under applicable law, and does not apply to liability arising under the Service Agreement, which Section 13 of the Terms of Service governs.

15. Indemnification

You will indemnify, defend and hold harmless Tensyr and its officers, members, employees and agents from any claim, demand, loss, liability, damage, cost or expense, including reasonable attorneys' fees, arising out of or relating to your breach of these terms, anything you submit through the Sites, or your unlawful use of the Sites.

16. General

Governing law. These terms are governed by the laws of the State of Tennessee, without regard to conflict of laws principles.

Venue. The state courts located in Sumner County, Tennessee and the United States District Court for the Middle District of Tennessee have exclusive jurisdiction over any dispute arising out of or relating to these terms or the Sites, and you consent to personal jurisdiction there.

Export. The Sites are operated from the United States. You may not access or use the Sites in violation of United States export control or sanctions laws, and you represent that you are not located in, and are not a national or resident of, any country or on any list subject to those laws.

Severability. If any provision of these terms is held unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, and the remaining provisions will continue in effect.

No waiver. Tensyr's failure to enforce any provision is not a waiver of it.

Assignment. You may not assign these terms. Tensyr may assign them without restriction.

Entire agreement. These terms are the entire agreement between you and Tensyr with respect to the Sites, and supersede any prior understanding with respect to the Sites. This provision does not limit, replace or supersede the Service Agreement or any other written agreement between you and Tensyr.

Survival. Sections 5, 6, 8, 9, 10, 13, 14, 15 and 16 survive any termination of your access to the Sites.

Contact. Questions about these terms: legal@tensyr.com, or Tensyr LLC, 1050 Glenbrook Way, Hendersonville, Tennessee 37075, Attention: Legal.